Terms & Conditions

Welcome to Kalix Shutter! These Terms and Conditions (“Terms”) govern your use of our website and services. By placing an order with us, you agree to comply with these Terms.

1. General Information

Kalix Shutter provides tech products with cash on delivery (COD) only. By purchasing from us, you agree to the terms outlined below.

2. Orders & Payment

  • We only accept cash on delivery (COD) as our payment method.
  • Once an order is placed, it cannot be canceled after it is dispatched.
  • You are responsible for providing accurate shipping details.

3. Shipping & Delivery

  • We deliver orders to specified locations within our service areas.
  • Delivery times may vary based on location and availability.
  • If the order is undelivered due to incorrect details or refusal to accept, we may restrict future orders.

4. Returns & Refunds

  • We accept returns only in case of defective or damaged products.
  • You must report any issues within 48 hours of delivery by emailing [email protected] with order details and proof of damage.
  • Refunds (if applicable) will be processed after verification and approval.

5. Warranty & Liability

  • We do not provide warranties beyond those offered by manufacturers (if applicable).
  • Kalix Shutter is not responsible for any damage caused by improper use of the products.

6. Privacy Policy

Your personal information is handled according to our Privacy Policy. You can opt out of marketing emails by contacting [email protected].

7. Intellectual Property

  • All content on our website, including images and text, is the property of Kalix Shutter and cannot be used without permission.

8. Changes to Terms

We may update these Terms at any time, and changes will be posted on our website.

9. Contact Us

For any inquiries, reach out to us at [email protected].